Web Hosting Pit

Overview:

Jumpline is a company that we like for very small web sites. They offer a virtual dedicated server technology that in some ways is a little confusing but once you get the hang of it, can be rather powerful. Jumpline started out in hosting in 1997 and hosts over 20,000 domains.

Independent Customer Ratings:

Our extensive investigations indicate that user satisfaction with JumpLine has a better reputation than all other hosting companies that offer Virtual Dedicated Servers.

Our Analysis of Their Plans:

Webpage Space Bandwidth
Customer Support
Reliability
Security
Speed
Company Stability

5/10
7/10
9/10
8/10
10/10
8/10
7/10

(greater than 50% of all other hosts)
(greater than 74% of all other hosts)
(fairly satisfied customers)
(rated Top 13% in Industry)
(rated Top 6% in Industry)
(faster than 87% of all other hosts)
(well established, slow growth)

Overall Value – Rating 8.0/10

5 Year Projection:

Analyzing the growth rates, customer retention, employee retention, technical infrastructure, and all historical issues; we believe that Jumpline should be around for some time. They have a loyal following for their Virtual Dedicated Servers despite the fact that their growth rate has declined.

Breaking It Down:

Growth is poor.
Customer retention is above average.
Employee retention is good.
Technical infrastructure is great.
Very few historical problems.